Rates at Riversong Guest House & Bed and Breakfast

Our rates are quoted below (in South African Rand):

EXTRAS:
Private Chef Security Extra staff Driver	+-R2200 per day Quote on request Quote on request Quote on request

Prices quoted are including Full English breakfast, dinner and lunch on a self catering basis for hire of entire Guest house/Villa.

Winter Specials

Weekend special (1 May 2012 to 31 Aug. 2012 only)

In Fri. night with check out Sun. morning

Single rate R599 B&B

R499 per person sharing B&B

Partner stays for ½ price Winter Special

Going on a business trip during 1 May to 30 Sept 2012?

 Take your partner with for 1/2 price - you pay full single price and your partner sharing your room pays 1/2 of the single rate)

( Couples sharing a bed only )

Holiday Special between 9th - 23rd Dec 2011 and
6th - 13th Jan 2012 ONLY

Stay for 7 nights and only pay for 6 nights

Rules for Specials:

Please request these specials when making your booking otherwise you will be charged normal rates.

Bookings already made do not qualify for these specials.

Specials end on the date stated and will not be extended.

Please note all rates above exclude agent commissions.

DEPOSIT/CANCELLATION AND NON ARRIVAL POLICY

We do not pay third parties for any other services on your behalf. If monies are deposited into our account incorrectly we do not refund until cleared with our bank.

Rates are quoted in South African Rand and are inclusive of VAT and Breakfast. Rates are subject to confirmation and availability and may change without prior notice. Reservations are subjected to terms and conditions on check-in.

CHILD POLICY:

Child rates: Children under 10 pay 50% of adult rate - when sharing parents room.

Children over 10 pay full adult rate - in their own room or when sharing with parents.

CHECK-IN/OUT TIMES:

Check -in from 14h00 - 19h00

Check-out 11h00  -  late check outs are only possible if rooms are empty the following day. You are welcome to have a cup of tea and relax in our lounge or we can hold your luggage until you are ready to depart.

Late arrivals:  Late arrivals after 1 pm on weekends and 7pm on weekdays must advise us of your expected time of arrival so we can have staff on duty to check you in.

Early arrivals:  You are welcome to leave your luggage at the guest house while you go out and explore or you are welcome to have a cup of tea and relax in our lounge until your room is ready.

MINIMUM STAY:

Minimum days stay over Xmas is normally 4 days unless we have 1 night gaps.

Minimum days stay over Easter is 3-4 days because of the Two Ocean Marathon held at that time in Cape Town unless we have 1 night gaps.

ACCEPTED MEANS OF PAYMENT:

We accept MasterCard, Visa, Diners and American Express credit/debit cards and cash. Travelers Cheques by arrangement. We may not accept any foreign currency.

WE HAVE A STRICT CANCELLATION AND NON ARRIVAL POLICY - PLEASE READ IT BEFORE CONFIRMING THE BOOKING:

DEPOSIT TO CONFIRM BOOKING:

Deposit = 100% deposit for 7 days or less.

For more than 8 days a 50% deposit is required with 100% payment due before arrival.

We require the deposit/full payment to be paid by EFT (banking details on request)  or you need to furnish us with full credit card details to confirm the booking. Credit Card No. with expiry date and CCV no.

Like all Hotels and Guest Houses we have a strict Cancellation policy to protect us against cancellations. We only have a few rooms and cannot make up business lost. We have a live calendar with Nightsbridge which connects too many websites around the world giving instant online availability. Once a room is booked it is no longer available to sell on these websites. If cancelled for whatever reason you will be liable for full payment whether we have a deposit from you or not. Verbal and email bookings are binding as a confirmation of the booking. Companies/Travel agencies operating on a Bill back basis will also be liable to pay cancellation fees if cancelled whether we have a voucher or not.

Please make sure you or clients are aware of our policy before accepting our accommodation at our establishment.

Cancellations more than 30 days prior to visit forfeit 50% of the total booking quote.

Cancellations between 30 and 15 days prior to the visit forfeit 75% of the total booking quote.

Cancellations between 14 and 1 days prior to the visit forfeit 100% of the total booking quote.

For non-arrival/no show/premature departure 100% of total booking quoted is payable.

LIMITATION OF LIABILITY

Guests agree on behalf of themselves and the members of their parties that neither the establishment, its owners, employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence (gross or otherwise) or wrongful act of any person in the employment of the guesthouse.

Any damage caused by guests to property and premises due to bad behavior or carelessness, or keys lost and replaced for security reasons will be for the guests account.